Client Overview :

A counseling services organization with three office locations was facing data management and accessibility challenges. The organization relied on a virtual machine (VM) for data storage, which was used by staff at all three locations to access files and collaborate. However, the client experienced several key issues that hindered their operations and left their data vulnerable.

Challenges :

No On-Premise Backup: The organization lacked a reliable physical backup for their data, putting their files at risk of loss in case of a system failure or other unforeseen events.

Inflexible Software Management: The existing VM infrastructure did not allow for easy installation of custom software when required, limiting the organization’s ability to adapt to their evolving needs.

Inefficient Collaboration: Accessing files across locations was cumbersome, slowing down the team’s productivity and creating a fragmented work environment.

Solution :

Migrating to Online SharePoint The counseling services provider decided to transition from the VM machine to Microsoft SharePoint Online. This solution provided a cloud-based platform that would centralize data storage, enhance collaboration, and resolve the key challenges they were facing.

Outcome:

The migration to SharePoint Online provided the client with improved data security through automatic cloud backups, increased flexibility for installing custom software, and enhanced collaboration by enabling real-time file access across all locations. This streamlined their operations, making their workflows more efficient and resilient.